ALFA Adjuster Issues
Posted: Wed Feb 10, 2021 11:38 pm
I was rear-ended last November by a woman who is with the same insurance company I am (ALFA). I talked to the woman’s adjuster today about filing a diminished value claim since I had my new car a month before she hit it. The adjuster said I had no right to file this claim because I was also with ALFA. This made no sense to me though and it left me with a couple questions.
1) Is this a legitimate reason for them not to have any obligation to allow me to file this claim?
2) Could there be something in ALFA’s policy that says they don’t allow diminished value claims? This seems like it’d be the only reason they wouldn’t have to pay me, not because we both have the same insurance like the adjuster said.
I originally just wanted what was mine, but this adjuster has been a complete jackass and a man I spoke to today told me to get him to put it in writing that he refused to do the claim and that could be trouble for the adjuster. I really want him to get his now too ha
1) Is this a legitimate reason for them not to have any obligation to allow me to file this claim?
2) Could there be something in ALFA’s policy that says they don’t allow diminished value claims? This seems like it’d be the only reason they wouldn’t have to pay me, not because we both have the same insurance like the adjuster said.
I originally just wanted what was mine, but this adjuster has been a complete jackass and a man I spoke to today told me to get him to put it in writing that he refused to do the claim and that could be trouble for the adjuster. I really want him to get his now too ha